Employment Enterprises, Inc. is currently working with a large student career and technical organization. With a mission to promote personal growth and leadership development through Family and Consumer Sciences education. Focusing on the multiple roles of family members, wage earner, and community leader, members develop skills for life through character development, creative and critical thinking, interpersonal communication, practical knowledge, and career preparation. We are searching for a Membership Coordinator to act as the liaison between the organization and its current and prospective members, advisers, and chapters. This includes answering customer service inquiries, devising regular membership communications, maintaining membership records within the company Portal, and overseeing and strengthening membership recruitment and retention programs. This is a direct hire position located in Herndon with a salary starting at $52,000.00 per year.
Membership Coordinator Responsibilities:
Assist with the quality and effectiveness of membership recruitment, retention, and recognition programs that address all levels of membership.
Research membership trends, develop membership goals, and develop effective campaigns, including direct reach out to targeted groups, to reach intended goals.
Assist in tracking, documenting, testing, and implementing updates to the Portal to make the affiliation process more frictionless for our members, including reports.
Assist in training staff members on Portal updates, as updates relate to membership and customer service.
Create newsletter content, including required reports.
Work with the Communication team to develop membership mailing kits, quarterly communication resources, and recruitment resources.
Oversee the annual membership campaign and implement effective changes to increase membership.
Implement, oversee, and provide status updates for chapter awards as assigned.
Answer phone calls and respond to emails from chapter and state advisers requesting assistance with online affiliation.
Work alongside the Administrative and Membership Assistant to ensure timely and accurate responses to questions from chapter and state advisers.
Oversee preparations for the new affiliation year. This includes saving membership reports prior to resetting the Portal, ensuring state associations have submitted updated affiliation rates, all Portal updates are implemented by July 31, verifying that all messaging within the Portal is updated, verifying all deadlines within the Portal are updated and verifying all membership resources on website is updated.
Prepare and disseminate weekly, monthly, and yearly membership reports.
Develop and distribute the Voting Delegate report.
Other tasks as needed.
Membership Coordinator Requirements:
Bachelor’s degree.
1-2 years’ experience in membership and/or affiliation leadership role(s).
Tech-savvy with advanced skills in MS Office applications, databases, and presentation software and the ability to master new applications quickly.
Experience in managing expectations, multiple project timelines, and working within a collaborative team environment.
Manages multiple tasks at the same time.
Demonstrates strong business writing skills and edits documents for errors, grammar, and content.
Writes business correspondence and other documents clearly and professionally.
Demonstrates positive customer service interaction.
Works collaboratively with other staff and teams.
Demonstrates the technical knowledge and skills to perform responsibilities effectively.
Demonstrates strong interpersonal skills and manages conflict effectively.
Exhibits a consistently high level of attention to detail and accuracy.
Highly organized, uses time efficiently, and consistently meets deadlines.
Able to set priorities for routine work.
Demonstrates initiative in maintaining a regular workload and assisting others as time permits.
Able to develop and implement basic process improvements for various routines and systems.
Able to integrate long term assignments effectively along with routine, daily work.
What we offer:
Client provides a comprehensive benefits package, which encompasses a wide range of offerings such as health, dental, and vision insurance, retirement contributions, as well as paid leave for sick days, annual leave, maternity/paternity leave, and holidays. Detailed information on these benefits will be provided to candidates during the application process.
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”
