Human Service Worker II
Human Resources
Fairfax VA Contract Jan 31, 2023
Employment Enterprises, Inc. is working with a local government in Northern Virginia. We are searching for Human Service Workers to perform comprehensive assessments of medical and financial needs. You’ll work with clients in gathering necessary information, aid in making appropriate referrals, and determine initial and ongoing eligibility for Federal and State programs such as Supplemental Nutrition Assistance Program (SNAP) and Medicaid.
Human Service Worker Responsibilities:
  • Apply, explain, and interpret federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties.
  • Work with clients to assist with gathering of information necessary to establish eligibility
  • Work in a fast-paced environment with multiple deadlines, high caseloads and competing priorities.
  • Perform a needs assessment of clients to aid in making appropriate referrals to other services.
  • Use complex state and local IT systems as well as Microsoft Outlook, Excel and Word software in their daily work to document, obtain, and verify information, in order to determine eligibility for programs.
  • Maintains knowledge of current public assistance and employment policies and applies, explains and interprets federal, state, and local policies to clients, service providers, attorneys, the public, and other interested parties
  • Conducts in-depth interviews of clients to determine and reassess eligibility of clients for financial, publicly supported medical services and/or medical public assistance programs
  • Works with clients to assist with gathering the information required to establish eligibility
  • Compiles and maintains data and documents and may prepare written narratives to support eligibility determinations
  • Ensures timely processing of applications to meet client needs and program policy mandates
  • Authorizes public assistance (e.g., medical aid, financial assistance, food stamps) based on client circumstances and public assistance program requirements
  • Uses various forms of automated technology to document, obtain, and verify information, to generate reports, and to authorize benefits and services for clients; providers, attorneys, the public, and other interested parties
Human Service Worker Qualifications:
  • Graduation from an accredited four-year college or university with a bachelor's degree, plus one year of professional work experience in human services or a related field.
  • Knowledge of complex federal, state and local laws governing public assistance and welfare reform;
  • Ability to read, interpret and apply complex program policies and procedures;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to schedule, organize and manage workload sufficient to meet deadlines;
  • Ability to use automated technology to establish and maintain case records;
  • Ability to handle multiple deadlines, computer systems, high volume of client contact, high caseloads, and competing priorities;
  • Ability to establish and maintain effective working relationships with clients, co-workers and other human service providers;
  • Ability to work effectively with people under stress and those from various socioeconomic and cultural backgrounds;
  • Ability to maintain professional ethics related to confidentiality of client information;
  • Ability to provide excellent customer service;
  • Ability to work in a team environment;
  • Ability to maintain flexibility
What we offer:
  • 401(k) retirement plan
  • Medical and dental benefits for qualifying professionals
  • Flex spending account
  • Credit Union Membership
  • Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”