Employment Enterprises, Inc. is currently working with a government entity that supplies a variety of funds for services and programs in our local area. We are searching for a Caseworker to work within the Clinical Coordination Program (CCP) within the Economic Independence Division (EID). You’ll assist professional staff by performing a variety of specialized programmatic and paraprofessional support functions. Caseworker Responsibilities:
Manage assigned caseload (to include client contact and case notes)
Explain (to client), request (from client), and process all required documentation
Submit and track payment requests on behalf of clients
Address other client/household needs as they come up
Make outside referrals if necessary
Performs a variety of administrative support duties, including typing, editing, copying and reviewing documents, letters and forms; answering phones; taking messages; email correspondence; and/or maintaining records, files, etc.
Performs other duties as assigned
Caseworker Qualifications:
Experience working with community-based programs or projects
Experience working with low-income clients from diverse backgrounds
Extensive knowledge of office procedures and standard customer service practices
Strong reading comprehension and attention to detail
Writing skills commiserate of elements of business writing, includes proper use of English, vocabulary, spelling, punctuation, and grammar needed to compose and edit documents and reports
Strong interpersonal skills to interact with county staff and county citizens from diverse cultural and ethnic backgrounds
Intermediate knowledge of administrative and clerical procedures and systems such as Outlook, Microsoft Office Suite (word, excel, PowerPoint), mail merges, managing electronic and hard copy files and record systems. Must be computer savvy
Candidate must comply with Department of Human Services confidentiality requirements
What we offer:
401(k) retirement plan
Medical and dental benefits for qualifying professionals
Flex spending account
Credit Union Membership
Voluntary Supplemental Insurance
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”
