Business Development Specialist Administrative / Office
Springfield , VA Contract May 9, 2023
Employment Enterprise Inc. is supporting one of the primary utility organizations in the Washington, DC area that supports over a million customers. We are searching for a Business Development Specialist to provide support to assigned Business Development Managers, channel partners (brokers/consultants), and customers. Business Development Specialist Responsibilities:
Creates initial customer records and profiles and updates information as needed. Maintains tracking history on all account transfers, terminations, and assignments.
Provides in-office support for Sales and Sales Support teams. Serves as point of contact for assigned Customers and Channel Partners in support of assigned Business Development Managers and back-up to other members of the team. Sets-up and generates price quotes and provides price refreshes in response to market changes. Initiates contract proposal generation on behalf of assigned Business Development Managers.
Follows-up with Customers and Channel Partners on behalf of Business Development Managers regarding status of pending contracts and generates new proposals as needed. Coordinates renewal contracts, researches resolution items, and handles billing issues.
Requests and retrieves customer usage in support of opportunities generated by assigned Business Development Managers to create contract proposals and cost savings analyses.
Maintains current contact records for assigned WGL Energy customers and supports the timely delivery of messages to these customers, including memos, newsletters, marketing information, interruption notices, etc. utilizing email, phone and mailings.
Serves as a key participant in the assessment and development of any and all B2B business intelligence systems, including but not limited to the Indicative Pricing Tool, document management system(s), DocuSign and Salesforce (CRM system). Individually or as part of a team, tests new IT systems and/or enhancements and provides feedback.
Regularly interfaces with other functional teams to develop new programs and/or procedures to enhance the sales process and/or business relationship with large commercial customers and/or channel partners.
Coordinates with Sales and Sales Management to make regular visits to assigned customers and/or channel partners.
Participates in assigned trade shows/events in support of company sales activities. Duties may include trade show booth set-up, joining the team in manning the booth, ordering giveaways and marketing materials, assisting with lead gathering.
Creates and maintains a personal Career Development Plan and participates in training and development activities, as appropriate.
All other related duties as assigned.
Business Development Specialist Qualifications:
Bachelor’s degree plus at least one-year work experience or three years’ experience in sales support, customer service, and/or administrative work.
Proven ability to use computer software and applications, including Microsoft Office suite, to share, retrieve, research, analyze and present business information.
Experience and proficiency using DocuSign, PowerPoint, Adobe, Web-based applications, Oracle, Salesforce and/or JIRA required.
Strong customer service and problem resolution experience/skills.
Demonstrated ability to perform with a high degree of flexibility and resourcefulness.
Outstanding organizational skills with the utmost attention to detail and time management.
Demonstrated strong experience with follow-through and sense of ownership, along with an aptitude for building successful relationships with employees and customers of all levels.
Demonstrated self-motivation and the ability to maintain a positive attitude while successfully performing in a fast-paced, deadline-oriented environment.
Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors, and peers.
Demonstrated excellent interpersonal and communication skills.
Demonstrated ability to present ideas logically and concisely to diverse internal and external audiences at all organizational levels, both verbally and in writing.
Demonstrated track record of achieving desired results.
What we offer:
401(k) retirement plan
Medical and dental benefits for qualifying professionals
Flex spending account
Credit Union Membership
Voluntary Supplemental Insurance
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”