Data Entry Technician
Customer Service
Hyattsville, MD Contract May 10, 2023

Employment Enterprises Inc. is supporting one of the leading providers of transportation services in the DC Metropolitan area. The Data Entry Technician is working side by side with a team of colleagues to help roll out a new and exciting program that makes public transportation more affordable to riders in the DC area. They will be traveling to three key locations easily accessible to a metro stop in DC and Maryland. They will assist customers with applying to this program by accurately gathering their information and entering it into a database to determine if they qualify for the fair adjustment. This is not a normal data entry position behind a computer, you would work directly with customers face to face as you collect their information.

Data Entry Technician Responsibilities:
  • Meet with customers face to face to collect detailed information for their application.
  • Accurately enter each customer’s information into the client’s database.
  • Work with a team to ensure that each customer has been greeted in a timely manner and all questions have been answered before they leave.
Data Entry Technician Qualifications:
  • At least one year of prior customer service experience.
  • High school diploma or GED.
  • Will be required to complete Data Entry assessments and score 98% accuracy.
    • Alphanumeric with minimum 8,500 Keystrokes.
    • Target requirements of 11,00 Keystrokes.
  • Overall professionalism and excellent customer service skills
  • Articulation and ability to answer questions concisely.
  • Verbal communication skills
What we offer:
  • 401(k) retirement plan
  • Medical and dental benefits for qualifying professionals
  • Flex spending account
  • Credit Union Membership
  • Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”