Employment Enterprises, Inc. is currently working with a growing, dynamic county of about 330,000 people known for its beautiful scenery, rich history, healthy diversity of expanding business opportunities, comfortable neighborhoods, and high-quality public services. We are seeking a Customer Services Assistant. You are the first person our customers talk with on the phone and the first face they see when visiting the offices. Customer Services Assistant Responsibilities
Handle incoming and outgoing mail
Provide front counter service
Direct incoming phone calls
Maintain program documentation
Respond to customer’s in-person and telephone inquiries
Other duties in support of the department
Customer Services Assistant Qualifications
High School diploma or equivalent (associate degree with coursework in business, accounting, public administration, or field related to assigned department preferred)
2 years front counter customer service/administrative work experience or equivalent combination of education and experience
Has the ability to easily connect with people, and communicates professionally,
Establishes and maintains effective working relationships,
Is dependable and works well in a fast-paced, structured environment,
Is knowledgeable of Microsoft Office and experienced with using data systems and multi-lined phone systems,
Maintains great organizational skills,
Maintains confidentiality and demonstrates empathy and respect.
What we offer:
401(k) retirement plan
Medical and dental benefits for qualifying professionals
Flex spending account
Credit Union Membership
Voluntary Supplemental Insurance
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”
