Communications Consultant
Marketing
Alexandria VA Contract Apr 24, 2024
Employment Enterprises, Inc. is currently working with a government entity that provides municipal services near the nation's capital. We are searching for a Communications Consultant to enhance the communication and outreach efforts. This position is in Alexandria, VA paying $25-$30 per hour.

Communications Consultant Responsibilities:
  • Research, write, edit, and proof various communication materials such as press releases, newsletters, brochures, and social media content.
  • Respond to routine media inquiries regarding programs, services, activities, and issues.
  • Maintain awareness of local policies and procedures relevant to the organization.
  • Manage social media platforms (Facebook, Twitter, Instagram) including content creation, posting schedules, and engagement strategies.
  • Design and produce creative social media content to promote initiatives, services, and events.
  • Prepare analytical reports on social media trends and user patterns to evaluate engagement and adjust strategies accordingly.
  • Provide support during extreme weather events, major road closures, transportation service adjustments, accidents/incidents, and changes in public services.
  • Assist in the development and implementation of social media strategy to align with departmental goals.
  • Ensure consistency and adherence to public information philosophy, ethical standards, and graphic guidelines.
  • Conduct studies on organizational efficiency and productivity, recommending improvements to departmental leadership.
  • Measure 311 customer service activities for quality assurance and provide recommendations for community outreach and education.
  • Research and investigate business and management practices for program operation improvement.
  • Prepare regular reports on communication efforts, social media engagement, and program effectiveness.
  • Ensure that information regarding services, programs, and events is current and accessible to the 311 Customer Service Call Center.
  • Monthly reports on social media analytics and engagement.
  • Report bi-weekly updates on media inquiries and responses.
  • Quarterly assessments of program analysis and recommendations for improvements.
  • Updated communication materials including press releases, newsletters, and brochures as needed.

Communications Consultant Qualifications:
  • 2+ years of communication or marketing experience
  • Bilingual Spanish preferred.
  • Experience managing, creating social media content across (Facebook, Twitter, Instagram).
  • Ability to communicate effectively, ability to write clearly and concisely.
  • Skill in editing written work.
  • Ability to establish and maintain effective working relationships with the public and other employees.
  • Knowledge of communications methodologies, skilled in InDesign, experience using a web CMS.
  • Ability to manage multiple tasks.
  • Exceptional attention to detail.

What we offer:
  • 401(k) retirement plan
  • Medical and dental benefits for qualifying professionals
  • Flex spending account
  • Credit Union Membership
  • Voluntary Supplemental Insurance

“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”