Bilingual Spanish Community Engagement Specialist
Customer Service
Hyattsville MD Contract Dec 1, 2025

Our client is a tri-jurisdictional public transit agency serving the Washington, D.C. metropolitan area. This contract position is part-time, paying $18.70 per hour.

This role supports a leading organization committed to providing accessible and reliable public transportation solutions across the greater Washington area.

Responsibilities

  • Engage with customers at various events to register them for reduced fare programs.
  • Input data accurately into company systems to ensure customer information is correctly recorded and maintained.
  • Respond promptly and professionally to customer inquiries.
  • Provide excellent customer service while maintaining data integrity and confidentiality.
  • Carefully proof work to ensure accuracy of information.
  • Work at various event locations throughout the DC, MD, and Northern VA regions, which may be indoors or outdoors depending on event requirements.
  • Be available for variable hours each week to support customer engagement efforts.

Qualifications

  • Bilingual in Spanish and English required.
  • Previous experience in customer service or community engagement preferred.
  • Ability to work at multiple locations and adapt to different environments.
  • Strong data entry and communication skills.
  • Reliable and professional, with a focus on confidentiality.

What We Offer

  • 401K retirement plan
  • Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
  • Flex spending account
  • Credit Union Membership
  • Pet Insurance
  • Worker Advantage discount program membership
  • Voluntary Supplemental Insurance
  • Sick Leave available where mandated by law

Our Equal Employment Opportunity Policy:
Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc. is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.

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