Employment Enterprises Inc. is working with public utility to provide services to one of the fastest-growing regions in Northern Virginia. We are searching for an Help Desk Administrator to be responsible for the hands-on execution of our workstation refreshes that include computer OS imaging, configuration, software installation and deployment to end users. This position is onsite in Ashburn, Virginia and pays $20.00 per hour.
Help Desk Administrator Responsibilities:
Specific duties include the provisioning, operation, and support of desktops, desktop applications and peripherals, mobile devices, and user accounts.
Resetting passwords.
Creating login credentials.
Troubleshoot mobile device, and electronic hardware issues.
Create access badges.
Close coordination with customers and other Service Desk staff required.
Help Desk Administrator Qualifications:
Minimum 1-year experience on an IT Help Desk and working with workstation provisioning and support.
Experience with IT trouble ticket and IT problem resolution management preferred.
Excellent communication, customer and interpersonal skills are mandatory.
Strong documentation and troubleshooting skills required.
Knowledge and skills:
Basic experience and/or knowledge of Microsoft Windows 11 operating system, Microsoft Office applications, Microsoft Active Directory, mobile operating systems, and basic networking preferred.
Associate degree in IT, MIS, CS, or related field preferred but not required. MCSE, CCNA, Network+, ITIL, CompTIA or other relevant certification, as well as basic information security knowledge and experience also preferred but not required
What we offer:
401K retirement plan
Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
Flex spending account
Credit Union Membership
Pet Insurance
Worker Advantage discount program membership
Voluntary Supplemental Insurance
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”
Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.
