Employment Enterprises, Inc is supporting a government entity that supplies a variety of funds for services and programs in our local area. We are seeking an Administrative Assistant to screen clients needs and ma. This position is onsite in Arlington, Virginia and pays $21 per hour.
Administrative Assistant Responsibilities
Provides front-desk administration coverage.
Greets clients seeking services, provides excellent customer service, and maintains professionalism always. Answers and directs incoming phone calls of extension 4500 to the appropriate parties or agencies. Notifies intake and probation staff of any clients’ arrival to include office visits. All clients should be escorted to and from the office by intake/probation staff. Checks the sign-out log and JDRC Out of Office calendar daily as to be informed of who will be in the office or on leave.
Process the daily court arrival list to include retrieving data from the detention center, entering information into court arrival list, and emailing list to staff using the Outlook distribution list.
Take mail from the 5th floor and drops off at the mailroom. Picks up mail from Clerks’ Office and mailroom and distributes to 5th floor and former 4th floor staff, now relocated to CSW.
Maintains hard copy forms and office supplies for 5th floor.
Provides primary administrative support to the Intake Unit
Screen clients that are filing for any petitions related to custody, child support, visitation, protective orders, spousal support, emancipation, and any other related intake matters. Provides required forms to clients. Notifies the on-call intake counselor of any pending petitions and follows up via email. Maintains a record of incoming clients.
Maintains all intake forms and ensures forms are available. Creates binder for protective orders for each fiscal year.
Maintains quality assurance of intake log on a weekly basis.
Create new juvenile social files when receiving court-duty packets takes pictures of juveniles for Court Duty and upload into Badge. Makes subsequent volumes of a file as requested. Additionally, will create adult social files (hard copies), and may need to create electronic files.
File closed juvenile social files and pulls files when needed. Maintains files in order and supply room.
PSI/Custody Reports: Maintains a log of all PSI’s and custody reports received by PO’s. Places all reports in a secure file drawer to be picked up by attorneys. Attorneys must fill out form first.
Staff training database: enters data and updates employees’ training records of all staff. Provides reports for supervisors as requested. Updates training forms periodically. For in-person monthly staff meetings, creates a sign-in sheet, and updates database with the number of training hours received during the staff meeting. For virtual meetings, makes a list of attendees and updates database.
Bus tokens and metro cards: These are placed in a secure drawer. When dispersing bus tokens and metro cards, the PO fills out a form that is signed by client and PO. Before replenishing, there is an internal audit conducted by management specialist.
Creates expungement report for destruction of juvenile social files.
Provides administrative support to the Data Team
Send intake logs to counselors weekly reminders regarding missing information on the Intake Log.
Update polices in SharePoint and L Drive. Information comes from director/probation supervisor.
Social File Log: Logs all juvenile files created on SharePoint Excel and Social File Demographic Log.
Safe Driving: Keeps track of client data on SharePoint Excel.
Provides primary administrative support to the Incentive Program and Safe Driving.
For the Incentive Program: Distributes gift cards to intake and probation counselors for juvenile and adult clients. Maintain the Incentive Log in SharePoint Excel; monitors the quantity of available gift cards for each tier. Keeps track of signed receipts. Participate in quarterly internal audits with incentive coordinator and management specialist.
For Safe Driving: Calls clients to remind them of program date. Reserves Jury Assembly Room monthly. Contacts police officer to confirm her attendance for her portion of the presentation. Employees will need to work until 6 or 6:30 pm one weekday per month.
Maintains/updates handouts of quizzes for program participants. Create sign-in sheet, certificates of completion for clients and PO’s. Leaves a copy of the certificate of completion in “probation box” at the Clerks’ Office for the legal file.
May assist in special projects or other administrative duties as needed.
Administrative Assistant Qualifications
Experienced in front-desk operations, answering calls, greeting clients, and directing inquiries with professionalism and efficiency.
Provides excellent customer service, ensuring clients receive necessary forms, support, and guidance on legal petitions, protective orders, custody matters, and other intake concerns.
Processes daily court arrival lists, maintains intake records, manages social files, and ensures proper documentation for juvenile and adult cases.
Maintains intake logs, staff training databases, expungement reports, and incentive program tracking via SharePoint Excel and other systems.
Manages office supplies, mail distribution, and hard copy forms while ensuring accuracy in recordkeeping and inventory.
Coordinates Safe Driving and Incentive Program logistics, including scheduling, materials preparation, client communication, and compliance tracking.
Organizes and maintains secure juvenile social files, PSI custody reports, and attorney documentation to ensure proper legal processes.
Assists in updating policies in SharePoint and L Drive based on supervisory directives.
Conducts internal audits for bus tokens, metro cards, and incentive program gift cards, ensuring proper documentation and accountability.
What we offer:
401K retirement plan
Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
Flex spending account
Credit Union Membership
Pet Insurance
Worker Advantage discount program membership
Voluntary Supplemental Insurance
“Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.”
Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.
