Our client is a public transit agency that serves the Washington, D.C. metropolitan area, operating Metrorail, Metrobus, and MetroAccess services.

This role involves engaging with customers to register them for reduced fare programs, ensuring accurate data entry, and providing excellent customer service in various event settings throughout the DC, MD, and Northern VA regions. The position requires flexibility to work at different locations, both indoors and outdoors, supporting the agency’s community engagement efforts.

This is a Part-time Contract position based in Hyattsville, MD, paying $18.70 an hour.

Responsibilities

• Engage with customers at various events to register them for reduced fare programs.
• Accurately input and maintain customer information within company systems.
• Respond to customer inquiries in a timely and professional manner.
• Provide excellent customer service while maintaining data integrity and confidentiality.
• Carefully proof work to ensure data accuracy.
• Work at multiple locations throughout the DC, MD, and Northern VA regions, indoors or outdoors, as required.

Qualifications

• Bilingual in English and Spanish is required.
• Previous customer service experience required.
• Ability to work at various assigned events and locations.
• Strong attention to detail and data accuracy.
• Comfortable working outdoors and indoors in different weather conditions.
• Reliable transportation and ability to work flexible hours.

What We Offer

• 401K retirement plan
• Sick Leave available where mandated by law
• Flex spending account
• Fixed Indemnity Health Benefits
• Credit Union Membership
• Pet Insurance

Our Equal Employment Opportunity Policy:
Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.

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