Our client is a leader in managing commercial and residential properties throughout the Northern Virginia region. The Business Manager (BM) is responsible for delivering exceptional customer service by managing resident accounting, communication, and support functions across multiple communities, ensuring operational excellence and compliance. This is a Full-time, Direct Hire position based in Herndon, Virginia, paying a competitive salary of $65,000-$75,000 per year.
Responsibilities
Manage all rent collections and related payments/deposits in compliance with company procedures.
Ensure rent and fee collections adhere to local, state, and federal regulations.
Review Accounts Receivable reporting for current, notice, and past residents; implement collection strategies to meet monthly A/R goals.
Track repayment agreements and follow up on delinquent accounts.
Prepare and issue notices, collections packets, and manage lease accounts and fees.
Oversee collection efforts with third-party vendors and monitor external utility billing.
Communicate with residents regarding account balances, discrepancies, and concerns.
Collaborate with the Property Manager and on-site teams on resident-related issues.
Assist with operational tasks and resident engagement as directed.
Prepare and distribute collections and performance reports to management.
Review renewal reports and conduct periodic ledger audits.
Support pre-legal and legal escalation processes.
Troubleshoot Yardi system discrepancies and ensure data integrity.
Qualifications
High school diploma required; college degree preferred.
2-3 years of residential accounting or management experience preferred.
Industry certifications such as CAM, APM, etc., are a plus.
Proficiency with Microsoft Office Suite, experience with Yardi Voyager or similar systems preferred.
Excellent customer service, communication, and interpersonal skills.
Strong organizational, time management, and team leadership abilities.
Valid driver's license, clean driving record, and current auto insurance.
Ability to lift, walk, climb stairs, and work in various physical conditions.
Ability to communicate effectively and handle stressful situations.
Benefits offered:
Commission Potential
Bonus Potential
Move In Bonus
Portfolio Occupancy Bonus
Survey Reputation Bonus
Manager Quarterly Bonus
Rental Revenue Bonus
Medical insurance (Up to 65%-79% covered by employer)
Vision Insurance (Up to 50% covered by employer)
Dental Insurance (Up to 60% covered by employer)
Flexible Spending Program
Life and Accidental Death & Dismemberment Insurance
Short Term and Long-Term disability
401k Employer Match Program
Employee Assistance Program
Tuition Reimbursement up to $4,000 per year including certificate programs, workshops, seminars and conferences.
Paid Training as direct payment of up to $4,000 per year including certificate programs, workshops, seminars and conferences.
Paid Time Off – Increases with Tenure
8.5 Paid Holidays
Housing Discount for those living onsite at one of our residential properties
Paid Volunteer Days
Birthday Leave
Bereavement Leave
Our Equal Employment Opportunity Policy:
Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate, and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.
Employment Enterprises, Inc. is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.
