Our client is a local government agency dedicated to providing inclusive, innovative, and high-quality public services to its residents. The Human Services Client Associate will serve as an initial point of contact to assist residents in crisis and/or needing social service interventions, providing crisis intervention, emergency support, resource referral, community outreach, and workshop coordination.

This is a full-time, contract position based in Alexandria, VA, paying $20.00 per hour.

Responsibilities

• Provide crisis intervention and emergency support services to low-income families, elderly persons, ex-offenders, substance-dependent, and mentally ill individuals.
• Interview clients to assess their needs, evaluate client success, and determine eligibility for social assistance programs.
• Process changes and interim applications for medical, food assistance, and insurance programs.
• Refer clients to appropriate community resources and monitor access.
• Develop and coordinate community workshops promoting independence and self-sufficiency, including creating flyers and facilitating sessions.
• Arrange for needed items such as food, shelter, and prescriptions from community resources.
• Stay informed about program eligibility criteria and new services.
• Serve as liaison with multicultural and multilingual families, providing interpretation and translated materials.
• Update public communication boards and digital messaging.
• Lead special projects, prepare reports, and participate in community meetings and events.
• Maintain a directory of local resources and assist in developing outreach strategies.
• Assist in the preparation of administrative reports and documentation.
• Perform related duties as required.

Qualifications

• Some experience in counseling, crisis intervention, community outreach, or employment counseling.
• Two-year college degree in a related field or equivalent experience.
• At least two years of work experience using Virginia state systems.
• Knowledge of community agencies, social services, and public assistance programs.
• Good interviewing and communication skills, both oral and written.
• Ability to interpret eligibility regulations and plan work effectively.
• Proficiency in Spanish/English or Amharic/English preferred.
• Valid driver’s license required.
• Strong computer skills and ability to maintain accurate records.

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals or Fixed Indemnity Health Benefits
• Flex spending account
• Pet Insurance
• Credit Union Membership
• Sick Leave available where mandated by law
• Worker Advantage discount program membership
• Voluntary Supplemental Insurance

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc. is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.

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