Our client is a financial services organization providing member-focused banking solutions. The Operations Support Specialist will process incoming mail deposits and payments, manage mailroom operations, and support daily administrative functions for the department. This is a full-time, contract position based in Lanham, Maryland, paying $20 per hour. 

Responsibilities:

• Process incoming mail deposits, payments, and requests such as stop pays, check orders, deposit verifications, and account change designations in a timely manner.
• Oversee mailing activities including opening, sorting, and preparing outgoing mail, and managing outgoing deliveries to the Post Office.
• Act as liaison with vendors such as USPS, FedEx, UPS, and courier services to coordinate deliveries and services.
• Assist with managing special accounts including Deceased Accounts, Power of Attorney, Trust, and other account types.
• Perform preventative maintenance on office equipment and coordinate repairs as needed.
• Respond to email requests from members and internal staff regarding operational inquiries and vendor communication.
• Review Share Certificates, IRA Share Certificates, and ACH Death Notice reports.
• Communicate project and task status to stakeholders and coordinate activities across teams.
• Perform related duties as assigned to ensure support functions run efficiently.

Required Qualifications:

• Minimum two (2) years of experience in a financial institution.

• High school diploma or equivalent (GED).
• Basic understanding of Credit Union operations.
• Knowledge of teller operations and procedures.

Technical Skills or Certifications:

• General knowledge of financial services and mailroom management is recommended.

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals
• Flex spending account
• Paid sick leave where mandated by law
• Worker Advantage discount program membership
• Voluntary supplemental insurance

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc. is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109. You can reach our recruiters about this job and more at 703-361-2220 or email recruiters@eeihr.com.

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